Need help?
Frequently Asked Questions
Product
We offer a curated selection of pieces available online for immediate purchase.
If we don’t have any stock of an item in our online store but we do have it in our physical stores then simply click on “find in store” and you will be directed to which stores have the stock. If you would like to enquire about a product contact us at websales@blockandchisel.co.za and our team will assist you. If you would like to be notified when the item becomes available online again, click on “notify me” and we will let you know when it’s back in stock.
All pieces are available on a first-come, first-served basis. Our ranges are refreshed continually to bring you new inspiration and fresh looks — always without compromising on quality.
We take great care to ensure that all pricing and product information is accurate. However, should an error occur, we reserve the right to correct it and to restrict orders for those items. We apologise for any inconvenience this may cause.
All prices in our catalogues and online are listed in ZAR and are inclusive of VAT.
Please note that availability, prices, and delivery rates are subject to change.
We accept the following methods of payment:
Credit Cards
Visa / MasterCard / American Express / Diners Club/ Apple Pay
Buy now, pay later
Float - Split any credit card purchase into an interest-free monthly instalment plan. Visit https://www.float.co.za for more information.
Happy Pay - split your purchase over two paycheques with no deposit and no interest. Visit www.happypay.co.za for more information
Direct Deposit
Account Name: BLOCK & CHISEL
Account No: 072524979
Branch Code: 025109
Reference No: Please use your order confirmation number
All payments are processed in ZAR.
Please note: Goods will only be dispatched once full payment has been received by Block & Chisel.
When purchasing from Block & Chisel, your financial details are processed through a secure server using the latest 128-bit SSL (Secure Sockets Layer) encryption technology. This ensures that your online shopping experience with us is safe and secure.
If you have any questions regarding our security policy, please contact our customer support team at info@blockandchisel.co.za.
If the subject of the sale is a specific product on display in a Block & Chisel showroom and viewed by the customer, the product is sold as seen. The customer agrees to accept the product in its current in-store condition.
Customer
- Simply log into your account with your email address and you will be sent an email to verify that it is you.
If you need any assistance, please contact websales@blockandchisel.co.za.
- Once account has been successfully created, you will be taken to your Account Dashboard
At Block & Chisel, we are committed to delivering exceptional service alongside quality pieces for your home. We strive to ensure that all products listed on our website are in stock and that pricing is accurate.
If an ordered item is unavailable or we are unable to fulfil your order, we will notify you within 2 business days to arrange a suitable alternative item, a backorder, or a full refund.
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Simply visit our homepage and scroll to the bottom of the page to find the newsletter sign-up section.

















