• We have a curated selection of products available online for immediate purchase
• We also show a selection of products online that is only available in one or more of our stores. Should you wish to purchase any of these, you can simply press “Enquire Now” on the product page or contact us via websales@blockandchisel.co.za
• All of our pieces are available on a first-come, first-served basis. We change our ranges and products continually to serve you fresh looks without compromising quality

• We exercise great care in ensuring the accuracy of pricing and product information. If such mistakes do occur, we reserve the right to correct them and to restrict orders of those items. We apologise in advance for any inconvenience this may cause
• All prices in our catalogues and online are priced in ZAR and are inclusive of VAT
• Availability, prices and delivery rates are subject to change

We accept the following methods of payment:

• CREDIT CARDS
  Visa / MasterCard / American Express / Diners Club
• DIRECT DEPOSITS
  Account Name: BLOCK & CHISEL
  Account No: 072524979
  Branch Code: 025109
  Reference No: Please use your order confirmation number

All payments are in ZAR.
Please note: Goods will not be dispatched until full payment has been received by Block & Chisel.

When purchasing from Block & Chisel your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology making your purchase with us safe and trustworthy. If you have any questions regarding our security policy please contact our customer support info@blockandchisel.co.za

Block & Chisel is committed to providing exceptional customer service and quality products. We endeavor to make sure all products listed on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Signing up for Block & Chisel's newsletter guarantees you'll be among the first to hear about our newest stock arrivals and upcoming promo events. Simply navigate to the homepage and locate the newsletter signup section by scrolling down to the bottom of the page.

If the subject matter of the sale is the particular product that is on display in the Block & Chisel showroom as viewed by the customer, then the product is sold as seen. The customer agrees to accept the relevant product as seen instore. 

On mobile: 

• Tap on the menu icon in the top left corner of the page
• Tap on “Account” 
• Fill in the form using your details, type and confirm a password, and click the “Create Account” button
• Once you’ve created an account successfully, you’ll be taken to your Account Dashboard
• If you need more assistance, please contact websales@blockandchisel.co.za  

On desktop: 

• Go to the account icon at the top of the page and click on “Sign Up”
• Fill in the form using your details, type and confirm a password, and click the “Register” button
• Once you’ve created an account successfully, you’ll be taken to your Account Dashboard
• If you need more assistance, please contact websales@blockandchisel.co.za